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The information you need is available any time, anywhere, 24/7.
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Get answers to file-based or general questions via Chat or Text.
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Connect with Alanna quickly using the Chat button on our website.
What are the benefits of using Alanna?
- Always available. Provides quick answers to file based questions 24 hours a day, 7 days a week, 365 days a year.
- Alanna gives dedicated fast responses to common questions related to the closing transaction.
How can I chat with Alanna about my closing?
- Ask questions via Text or Web Chat.
How does Alanna know it’s me?
- Alanna knows by the phone number, or email address, attached to the closing transaction.
What are some questions I can ask?
- What’s the status of my file?
- Show me my open files.
- Where is closing?
- When is closing?
- Where are you located?
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Start chatting by scanning the QR code, via text at 813-710-4126, or by using the chat feature on our website.
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